Terms & Conditions



Contents

    1. Introduction 

    2. Registration and Account 

    3. Terms and Conditions of Sale 

    4. Returns and Refunds 

    5. Payments 

    6. Store Credit 

    7. Promotions 

    8. Rules About Your Content 

    9. Our Rights to Use Your Content 

    10. Use of Website 

    11. Copyright and Trademarks 

    12. Data Privacy 

    13. Due Diligence and Audit Rights 

    14. CrystalGadgets.ug’s Role as a Vendor 

    15. Limitations and Exclusions of Liability 

    16. Indemnification 

    17. Breaches of These Terms 

    18. Entire Agreement 

    19. Variation 

    20. No Waiver 

    21. Severability 

    22. Assignment 

    23. Third-Party Rights 

    24. Law and Jurisdiction 

    25. Company Details and Notices 


1. Introduction

1.1. CrystalGadgets.ug ("we," "us," or "our") operates an e-commerce platform consisting of a website and supporting IT, logistics, and payment infrastructure for the sale and purchase of consumer products and services ("products").

1.2. These General Terms and Conditions govern your use of the CrystalGadgets.ug website and related services. By using our website, you accept these terms in full. If you disagree with any part of these terms, you must not use our website.

1.3. If you use our website in the course of a business or other organizational project, you confirm that you have obtained the necessary authority to agree to these terms and bind both yourself and the relevant entity to these terms.


2. Registration and Account

2.1. You must be at least 18 years old to register an account.

2.2. You agree to:

    • Keep your password confidential. 

    • Notify us immediately if you become aware of any unauthorized use of your account. 

    • Be responsible for all activities under your account.

2.3. Your account is non-transferable.

2.4. We may suspend or cancel your account at our discretion without notice or explanation. If we cancel your account and you have not breached these terms, we will refund you for any paid but undelivered products.

2.5. You may cancel your account by contacting us using the details provided in Section 25. 


3. Terms and Conditions of Sale

3.1. By purchasing products on CrystalGadgets.ug, you agree to:

    • Pay the price stated in the product listing, including all applicable taxes. 

    • Pay any additional charges (e.g., delivery, packaging) if clearly stated in the product listing. 

    • Receive products that are of satisfactory quality, fit for purpose, and conform to the product description.

3.2. Digital products may be delivered electronically. 


4. Returns and Refunds

4.1. Returns and refunds are managed in accordance with our Returns and Refunds Policy, as published on our website.

4.2. Refunds may be issued via store credit, vouchers, mobile money, bank transfer, or other methods as determined by us.

4.3. Changes to our Returns and Refunds Policy will apply to all purchases made after the date of publication.


5. Payments

5.1. Payments must be made in accordance with the Payment Information and Guidelines on our website.


6. Store Credit

6.1. Store credit may be earned and managed in accordance with our Store Credit Terms and Conditions, as published on our website.


7. Promotions

7.1. Promotions and competitions are subject to our Promotions Terms and Conditions, as published on our website.


8. Rules About Your Content

8.1. "Your Content" includes all materials (text, graphics, images, etc.) and communications (reviews, feedback, etc.) submitted to our website.

8.2. Your Content must be accurate, appropriate, and comply with generally accepted internet etiquette.

8.3. You must not submit content that is offensive, illegal, or infringes on any third-party rights.

8.4. We reserve the right to remove any content at our discretion.


9. Our Rights to Use Your Content

9.1. You grant us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, and distribute your content on our website and marketing channels.


10. Use of Website

10.1. You may use our website for personal and non-commercial purposes only.

10.2. You must not:

    • Republish, sell, or redistribute material from our website. 

    • Use our website in any way that causes damage or impairs its performance. 

    • Engage in unauthorized data collection or scraping. 


11. Copyright and Trademarks

11.1. All intellectual property rights on our website are reserved.

11.2. CrystalGadgets.ug’s logos and trademarks are our property and may not be used without permission.


12. Data Privacy

12.1. Your personal data will be processed in accordance with our Privacy Policy.


13. Due Diligence and Audit Rights

13.1. We reserve the right to perform due diligence checks on all users.


14. CrystalGadgets.ug’s Role as a Vendor

14.1. CrystalGadgets.ug is the sole vendor of products on this website and is responsible for all transactions.

14.2. We do not guarantee uninterrupted access to our website and reserve the right to discontinue or alter our services at any time.


15. Limitations and Exclusions of Liability

15.1. Our liability is limited to the total amount paid for the products in question.

15.2. We are not liable for:

    • Losses caused by events beyond our control. 

    • Business losses (e.g., profits, revenue). 

    • Indirect or consequential damages. 


16-25: Additional Terms

These sections include details on indemnification, breaches, agreements, variations, waivers, severability, assignments, third-party rights, law and jurisdiction, and company details. Full terms will be available on our website.

For more information, please contact us via the details provided in Section 25.